DIY Kit Assembly: Missing Parts Fixes

Quick answer

If your DIY keyboard kit arrives with missing parts, start by checking the packaging thoroughly, then verify the parts list against the manual. Most missing parts are actually misplaced or require a specific assembly step.

Diagnosis steps for missing parts

• Symptom: A specific part (e.g., a switch, keycap, or screw) is not found in the expected location in the kit box.
• Likely cause: The part may be hidden in foam, inside a small bag, or pre-attached to another component. Alternatively, the part might not be included in the kit (e.g., switches are often sold separately). Check the manual's included parts list against what you have. If the part is not listed, it was likely not meant to be in the box.
• Corrective action: Carefully search all packaging layers, foam inserts, and small bags. For switches, verify if they are pre-installed on the plate. If still missing, contact EPOMAKER support with your order number and a photo of the contents. If you have checked everything and the part is indeed missing and listed in the manual, stop assembly and contact support. Do not substitute parts from other kits.
• Stop or choose another option: If the missing part is critical (e.g., a PCB or main controller) and cannot be sourced separately, consider returning the kit for a replacement or using a different kit that includes all necessary components. For non-critical parts like extra keycaps, you may continue assembly and order the missing item later.

Product facts

• [GB-EXTRA IN STOCK] EPOMAKER GLOW75 DIY Kit: The GLOW75 kit supports full assembly, allowing users to build the keyboard as desired. This means you will need to check every compartment and bag for all small parts, as the kit is designed for complete assembly from scratch.